Frequent Asked Questions

Joining Karat is straightforward! Simply visit our membership page to select the membership tier that suits you best. Complete our easy sign-up form, and you're ready to go. As a Karat member, you'll have instant access to our exclusive portal, where you can effortlessly monitor promotions, unlock special discounts, and immerse yourself in a world of luxurious experiences and enjoyment!

As a member, you'll gain access to unique rewards, benefit from exclusive deals with our retail partners, and receive invites to exclusive VIP events. Join Karat and take your chance at winning amazing prizes!

As a Karat member, you're automatically entered into every single draw. Membership benefits, including your draw entries, remain active as long as you're part of our community. Rest assured, you're always in the running to win without any extra steps.

Absolutely! You have the flexibility to cancel your membership at any point, with no hassle. Manage your subscription effortlessly through your account settings.

When you upgrade or downgrade your membership tier, you continue to earn entries for each ongoing month you remain a Karat member. The number of entries you qualify for in any given draw is determined by your current membership level and the tier you've maintained in previous months.

Upon joining Karat, you'll be provided with login credentials for the Karat voucher page. Here, you can easily access vouchers page from our retail partners, update your information as necessary, and stay informed about upcoming giveaways and event invitations.

You can draw your prize at any time after it's announced on the giveaway page. The draw times are based on Melbourne Time (AEST), considering Australia's various time zones. For your convenience, Karat's giveaway page will display the local time and provide details on the location and time of the prize draw.

In payment networks or subscription services, a "calendar month" refers to how billing periods are set. These periods can vary because they depend on the number of days in each month and whether it's a leap year. These examples illustrate how billing cycles can differ due to month lengths and leap years, ensuring consistent billing periods.